Account Manager - New Vertical

In breve

Deliveroo, now part of DoorDash, operates a global marketplace that connects customers, restaurants, grocers and other partners. The Commercial team drives the company's growth by shaping partnerships, unlocking new revenue streams and applying data‑led strategies. This opening is for an Account Manager focused on a new vertical within the Grocery & Retail segment, based in Bologna, Italy. In this role you will act as the primary consultant for a portfolio of small‑ and medium‑size retail partners, building deep, long‑term relationships. You will use data manipulation and analysis to spot trends that boost profitability for both the partners and Deliveroo, and you will generate commercial value through upselling, cross‑selling and identifying fresh business opportunities. Collaboration is key: you will work closely with Marketing, Operations and Customer Service to design and roll out tailored solutions, while also serving as the main point of contact for strategic partners, handling complex issues with professional, timely and scalable responses. To succeed, candidates must bring significant commercial experience, preferably from retail, FMCG or high‑growth technology environments, and possess a solid understanding of the food retail industry and its specific challenges. A proven track record of managing long‑term relationships with strategic stakeholders and global brands is essential, as is professional fluency in English to interact effectively with global teams and partners. The position offers the chance to make a visible impact every day, working in an entrepreneurial setting that encourages fast learning, autonomy and real responsibility. You will be part of an inclusive, values‑driven culture that supports personal growth and career development. Compensation follows the national collective agreement (CCNL Commercio e Terziario) at Livello 3, with a total target earnings range of €36,000‑€45,000 gross per year, including a base salary of €31,320‑€37,000. The role does not include equity or RSU grants, and further benefits can be discussed with the Talent Acquisition Partner. What the role asks for: - Significant commercial experience in retail, FMCG or high‑growth tech - Knowledge of the food retail industry - Proven ability to manage long‑term relationships with strategic stakeholders - Professional fluency in English - Nice‑to‑have: experience working with strategic partners in a quick‑commerce environment