People & Legal Operations Specialist

In breve

Lexroom is an AI‑driven platform that powers legal work for more than 20,000 professionals across Italy, Spain, Germany, France and Bulgaria. Backed by €73 million in venture funding, the company has grown to €25 million ARR in just two years and now employs around 300 people. The People & Legal Operations Specialist will sit in the centralized Business Operations team and act as the operational hub for the People and Legal teams across all international markets. The day‑to‑day work revolves around building, cleaning and mapping processes inside the company's CRM. You will design complex workflows, manage properties and structure pipelines so the system becomes the single source of truth. In parallel, you will create and maintain dashboards and reports that guarantee accurate cross‑country data, turning raw information into reliable insights. The role also requires gathering technical and operational needs from team leads, translating them into functional computer flows, and eventually becoming the architect of Lexroom's data infrastructure by integrating new external tools. Because the environment is fast‑moving, you will need to spot broken data flows or process failures early and resolve them independently, without waiting for detailed direction. To succeed, candidates must show a genuine interest in AI tools and CRM implementation and have between zero and two years of experience in operations or as a CRM specialist within a fast‑growing tech or SaaS setting. You should have hands‑on experience configuring and optimizing CRM logic, such as workflows, properties and lead‑assignment rules, rather than merely using the system. A solid understanding of the people‑funnel, a methodical approach to data extraction, database cleaning and report creation using Excel or Google Sheets, and a strong sense of extreme ownership are essential. An academic background in Management Engineering, Economics, Finance or another quantitative discipline is highly preferred, and you must be fluent in both English and Italian at a professional level. Lexroom offers a hybrid work model, with three days a week in the Milan office and the remainder remote, supporting both collaboration and autonomy. The compensation package includes a salary ranging from €28 000 to €45 000 RAL, a significant equity grant, health insurance, daily meal vouchers, and regular team retreats. The position provides 360‑degree visibility on major strategic milestones such as international launches and acquisitions, and it offers a clear path toward leading the entire Revenue Operations pillar. What the role asks for: - 0–2 years experience in Operations or CRM specialist role - Hands‑on CRM configuration and workflow optimization experience - Ability to build and maintain dashboards and reports - Methodical data extraction and cleaning using Excel/Google Sheets - Strong ownership and independent problem‑solving mindset - Degree in Management Engineering, Economics, Finance or quantitative field (preferred) - Full professional proficiency in English - Full professional proficiency in Italian