Associate Technical Services Engineer (Tues-Sat Shift)

In breve

MongoDB is seeking an Associate Technical Services Engineer for a Tuesday‑Saturday shift in Milan. You will troubleshoot production incidents for enterprise customers, collaborate with senior engineers on performance‑tuning recommendations, and contribute knowledge‑base articles and automation scripts to enhance service delivery. The role demands at least two years of Linux/Unix administration experience, strong Python and Bash scripting abilities, and familiarity with MongoDB or other NoSQL databases. Excellent English communication is required, with Italian as a plus. You must thrive in a fast‑paced, on‑call setting and have a proven record of diagnosing complex system issues. The position offers exposure to a leading data platform, global customers, and a skilled engineering team, supporting growth toward senior technical roles. What the role asks for: - Minimum 2 years Linux/Unix administration experience - Strong Python scripting skills - Strong Bash scripting skills - Familiarity with MongoDB or other NoSQL databases - Excellent English communication - Italian language proficiency (nice-to-have) - Ability to work fast‑paced on‑call environment - Proven track record diagnosing complex system issues