Student Success Advisor - Florence

In breve

The Student Success Advisor, Florence will be Verto's main contact for its Italian‑based learners, overseeing enrollment, onboarding and ongoing academic progress. Working closely with faculty and support teams, the advisor ensures issues are resolved quickly and students stay motivated in an online‑education environment. The role calls for at least two years in student services or academic advising, excellent interpersonal and communication abilities in Italian and English, and proven competence with CRM and LMS tools to monitor performance metrics. A proactive, solution‑focused attitude and familiarity with best practices in online education are also required. The position is based in Florence, offering the chance to shape the student experience for a fast‑growing, internationally‑focused ed‑tech company. What the role asks for: - Minimum two years experience in student services or academic advising - Strong communication skills in Italian - Strong communication skills in English - Proficiency with CRM platforms - Proficiency with LMS platforms - Proactive, solution‑focused mindset - Familiarity with online education best practices (nice‑to‑have)