Addetto/a al Servizio Clienti - Trasferimento a Budapest

In breve

The Addetto/a al Servizio Clienti, Trasferimento a Budapest role supports a fast‑growing biotech startup by handling inbound and outbound customer queries, organising client‑initiated transfers to the Budapest hub, and keeping records up to date in the CRM while respecting EU data‑privacy rules. Daily tasks include coordinating logistics with the Naples sales team and Budapest operations, acting as the main point of contact to ensure timely transfers and high satisfaction, and using ticketing tools to track issues. The position calls for at least two years of experience in customer service or logistics coordination, fluency in both Italian and English, strong organisational abilities, and solid skills with Microsoft Office and ticketing platforms. Knowledge of Hungarian is considered a plus and offers additional value in the multilingual environment. What the role asks for: - Minimum 2 years customer service or logistics coordination experience - Fluent Italian - Fluent English - Hungarian language proficiency (nice‑to‑have) - Strong organisational skills - Proficient with Microsoft Office - Proficient with ticketing platforms