External Sales Service

In breve

Alfa Laval, a Swedish multinational with a long‑standing presence in Italy, designs and manufactures heat‑transfer equipment and provides related services for the food‑processing sector. The company is seeking an External Sales Service professional for its Monza site to grow the Heat Transfer Service business across Italy. The role focuses on expanding the heat‑transfer market within the food‑process industry. Daily tasks include prospecting new customers and market segments, visiting end‑users and partners throughout Italy, and managing the full sales cycle, from market mapping and lead generation to negotiation and order closure. The incumbent will assess customer needs, propose technical and commercial solutions, keep the CRM system up to date, and use market data to set priorities and actions. Success is measured against sales, margin and business‑development targets, while also contributing to market intelligence and competitor analysis. Candidates must hold an engineering degree (Mechanical, Chemical, Energy, Industrial or Food) and bring at least five years of technical‑sales experience, preferably in heat exchangers or food‑processing. The position requires extensive travel (about 70 % of the time) and a valid driving licence. Fluency in Italian is mandatory, and a good command of written and spoken English is required. Proficiency with Microsoft Windows, Office (Word, Excel, PowerPoint, Outlook) and CRM tools is essential, as is prior experience in a multinational environment and strong communication, presentation and negotiation abilities. A proactive, entrepreneurial mindset and a data‑driven approach are valued, as is the ability to work independently while collaborating across divisions and international teams. Familiarity with heat‑exchanger technology and a background in business or market development are considered advantageous. What the role asks for: - Engineering degree (Mechanical, Chemical, Energy, Industrial or Food) - Minimum 5 years technical sales experience - 70 % travel across Italy - Valid driving licence - Italian mother tongue (mandatory) - Good English proficiency (written and spoken) - Advanced Microsoft Office and CRM skills - Experience in a multinational company - Nice‑to‑have: heat‑exchanger industry experience - Nice‑to‑have: business development background