Field Service Specialist

In breve

The Field Service Specialist role is part of the Professional Services team for a global climate‑technology company that designs and manufactures HVACR solutions for residential, commercial and industrial applications. Based in Belluno, Italy, the specialist will work on refrigeration controls and monitoring systems, helping customers keep temperature‑sensitive goods safe and spaces comfortable. On a daily basis the specialist will commission and validate refrigeration control systems at client sites, perform on‑site and remote troubleshooting, diagnostics and optimisation, and configure controller programs to match project specifications. The job also includes supporting new store openings, renovations and system upgrades, delivering technical training to contractors and end users, and producing commissioning reports and documentation that meet company standards. Collaboration with project managers, engineers, technical support teams and third‑party equipment suppliers is essential to ensure successful project delivery and compliance with safety regulations. The position requires a technical degree or equivalent experience in electrical engineering, electronics, automation, refrigeration, HVAC or a related discipline, together with at least five years of hands‑on field service, commissioning or control‑system work. Candidates must possess a solid understanding of refrigeration cycles, compressors, valves and racks, and be able to read electrical schematics and wiring diagrams. Strong analytical, problem‑solving and independent‑working abilities are needed, as well as good communication and customer‑relationship skills. Proficiency with Microsoft Office and professional fluency in both English and Italian are mandatory, and the role demands frequent travel and overnight stays. Preferred qualifications include experience with commercial refrigeration and HVAC control systems, knowledge of CO₂ transcritical or cascade refrigeration, and familiarity with industrial communication protocols such as Modbus or BACnet. Experience integrating controls with building management systems, providing technical training, managing multiple site assignments and working in customer‑facing field service environments are considered advantageous. A strong commitment to safety, quality and continuous improvement is also highlighted. The Belluno location hosts a key engineering and innovation centre for the company, offering a collaborative environment where the specialist can contribute to cutting‑edge, sustainable technologies while serving a diverse customer base. The role offers a gross annual salary of €40,000‑€50,000, dependent on experience and qualifications, and the chance to grow within a forward‑thinking organisation dedicated to sustainability. What the role asks for: - Technical degree in Electrical Engineering, Electronics, Automation, Refrigeration or HVAC - Minimum 5 years field service, commissioning or controls experience - Professional proficiency in English - Professional proficiency in Italian - Ability to read electrical schematics and wiring diagrams - Experience with commercial refrigeration and HVAC control systems (nice‑to‑have) - Knowledge of CO₂ transcritical or cascade systems (nice‑to‑have) - Familiarity with Modbus, BACnet or similar protocols (nice‑to‑have)