Technical Operations Coordinator

In breve

Air Apps is a family‑founded tech company that builds an AI‑powered Personal Entrepreneurial Resource Planner. With headquarters in Lisbon and a satellite office in San Francisco, the firm has delivered more than 100 million downloads since its 2018 launch and remains self‑funded while expanding its AI‑driven resource‑management solutions. The Technical Operations Coordinator will keep daily operations running smoothly across multiple teams. Working on‑site in Lisbon and reporting directly to the CEO, the role involves coordinating tasks, updating and managing Jira boards, and ensuring that initiatives stay on track. The coordinator will also organise documentation, maintain dashboards and workflows, prepare internal reports and presentations, and flag any blockers that could delay progress. Continuous improvement of processes and identification of efficiency gains are also part of the remit. Candidates need 2–4 years of experience in an operations, coordination, or administrative support capacity. Mastery of Jira is essential, including the ability to build dashboards, set up automations, create custom fields, design filters and generate reports. Strong organisational talent, the capacity to juggle several moving parts, and excellent written and verbal communication are required. The employer looks for a proactive, resourceful, detail‑oriented professional who works well in a team‑first environment. Additional advantages include familiarity with streamlining operational workflows and a willingness to engage with cross‑functional teams in a fast‑paced, fully onsite setting. The position is based in Lisbon, with relocation assistance available. Employees benefit from Apple hardware, an annual bonus, comprehensive health and life insurance, a transportation budget, a flexible benefits package (Coverflex), childcare support, a pension fund, free meals, an Urban Sports Club membership, and the chance to attend the Air Conference. Air Apps emphasizes a diverse, inclusive culture and requires applicants to submit original work without AI assistance. What the role asks for: - 2–4 years operations or coordination experience - Expert‑level Jira proficiency (dashboards, automations, custom fields, filters, reporting) - Strong organisational abilities across multiple teams - Excellent verbal communication skills - Excellent written communication skills - Proactive, resourceful, detail‑oriented mindset - Team‑first attitude - Nice‑to‑have: experience identifying process‑improvement opportunities