Informatics Business Analyst

In breve

The Informatics Business Analyst role sits within Abbott's Core Diagnostics Division, supporting the AlinIQ product line. The team develops informatics solutions for diagnostic laboratories, delivering new features, maintaining on‑market products and driving operational improvements across the laboratory environment. Day‑to‑day, the analyst acts as a subject‑matter expert, gathering detailed business requirements through interviews, workflow analysis and beta‑site feedback. They translate these needs into functional designs, non‑functional specifications and user‑acceptance test plans, while identifying risks and managing scope changes. The role also involves collaborating with Scrum teams, project managers, product owners and R&D leadership, and supporting quality‑assurance activities and cross‑functional stakeholder reviews. The position requires a bachelor's degree in a technology‑related field (IT, Systems Engineering, Software Engineering, Decision Sciences or equivalent) and strong verbal and written communication in English. Candidates must have 2‑3 years of experience documenting requirements, writing reports and supporting on‑market products, plus at least 2 years creating workflow diagrams and functional specifications. Proficiency with the Microsoft Office suite (Excel, SharePoint, Visio, Project, PowerPoint) is expected, and familiarity with laboratory environments is advantageous. Preferred but not essential skills include experience deploying and configuring laboratory informatics solutions, knowledge of the Jama and Atlassian tool suites, and the ability to adapt quickly to evolving business and technology needs. The role is based in Milan, Italy, with a mandatory presence in the office four days per week and occasional travel to interact with R&D, end users and other global teams. What the role asks for: - Bachelor's degree in IT, Systems or related field - Fluent English (read/write/speak) - 2‑3 years documenting requirements and supporting on‑market products - 2 years defining workflow diagrams and functional requirements - Proficiency with MS Office Suite (Excel, SharePoint, Visio, Project, PowerPoint) - Knowledge of laboratory environment (nice‑to‑have) - Experience with Jama and Atlassian suite (nice‑to‑have) - Ability to travel for stakeholder engagement.