Sales Associate (Part-Time) - Via Roma, Florence

In breve

The Sales Associate (Part‑Time) role is based at ALO's studio‑store on Via Roma in Florence. ALO is a mindful‑movement brand that blends yoga, retail, and a café experience to promote better living both on and off the mat. The associate will help the location meet its sales targets while embodying the company's mission and culture. Day‑to‑day duties include driving and surpassing store sales goals, creating a welcoming environment, and building ongoing relationships with customers. The associate will educate shoppers on product details, such as features, fabrics, design, and care, and explain ALO's broader business model, including the yoga classes and café. Responsibilities also cover analysing sales reports with leadership, developing workforce solutions for floor coverage, handling shipments and visual merchandising, and supporting other areas like cashier duties when needed. Promptly resolving client issues and ensuring both front‑ and back‑of‑house procedures follow company policy are essential parts of the role. The position requires prior experience in a client‑centric sales setting and a genuine passion for delivering exceptional customer service. Candidates must be self‑motivated, eager to achieve results both individually and as part of a team, and able to foster authentic connections through empathy, compassion, and integrity. Physical requirements include the ability to lift, push, carry, or move up to 50 pounds and to perform movements such as bending, kneeling, climbing, crawling, twisting, and safely using a ladder. While the advert does not list additional preferred skills, the role offers the chance to work in a vibrant Florentine neighbourhood, collaborate with a feedback‑driven team, and contribute to a brand that values mindful movement and community impact. What the role asks for: - Prior client‑centric sales experience - Passion for customer service - Self‑motivated with results‑driven mindset - Ability to foster genuine connections - Ability to lift up to 50 pounds - Ability to bend, kneel, climb, crawl, twist, and use a ladder