Consultant

In breve

Appian is a global leader in AI‑Powered Process Automation, helping large commercial organisations transform their operations through custom software solutions. The company's Customer Success division acts as an elite consulting arm, partnering with top‑tier clients to deliver fast, mission‑critical business impact. The role of Consultant sits at the intersection of business strategy and technical innovation, allowing you to design, build and deploy end‑to‑end automation projects that drive enterprise‑grade orchestration. On a daily basis you will architect and implement bespoke automation solutions on the Appian platform, covering the full project lifecycle from design through production. You will create and maintain data integrations using REST, SOAP and JDBC, develop relational data models and write complex SQL queries, and work within Agile squads, participating in sprints, stand‑ups and pair programming. A key part of the job is collaborating with client executives, technical teams and business stakeholders to gather requirements, drive platform adoption, and provide training that enables clients to become self‑sufficient. The position requires a Bachelor's degree in Computer Science, Engineering, Information Systems, Mathematics or a closely related technical field, plus at least one year of hands‑on software development or technical implementation consulting experience. You must demonstrate solid Object‑Oriented Programming skills, strong database design abilities and proficiency in writing advanced SQL queries. Experience in analysing client processes and translating them into functional and technical specifications is essential, as is a willingness to travel up to 20 % for on‑site engagements. Preferred qualifications include familiarity with modern cloud environments such as Amazon Web Services, Google Cloud or Elastic Containers, and exposure to AI, Machine Learning, analytics and automated testing within a continuous‑integration framework. The role is remote‑first, based in Milan, Italy, and offers a competitive salary range of €25,000‑€75,000, a discretionary performance bonus, and a comprehensive benefits package that may include health coverage, life and disability insurance, an Employee Assistance Program, stock purchase options, lifestyle allowance, tuition reimbursement and family‑forming benefits. Appian also provides extensive training, mentorship and growth programs, including a leadership track and access to Appian University. What the role asks for: - Bachelor's degree in Computer Science, Engineering, Information Systems, Mathematics or related field - Minimum 1 year software development or technical implementation consulting experience - Strong Object‑Oriented Programming skills - Proficient in database design and complex SQL query writing - Ability to gather and translate client business processes into system requirements - Willingness to travel up to 20 % for client engagements - Familiarity with AWS, Google Cloud or Elastic Containers (nice‑to‑have) - Exposure to AI, Machine Learning, analytics or CI automated testing (nice‑to‑have)