Registration Student Support Assistant

In breve

NABA, the Nuova Accademia di Belle Arti, is Italy's largest private arts and design academy, officially recognised by the Ministry of Education, University and Research. It delivers first‑ and second‑level university‑equivalent diplomas in design, fashion, graphics, communication, multimedia arts, set design and visual arts. The institution is now looking for a Registration Student Support Assistant to join its Registration Student Support team in Milan, reporting to the Registration Student Support Supervisor. The day‑to‑day work revolves around both back‑office and front‑office administrative duties that keep student records accurate and up‑to‑date. The assistant will issue certificates, update study plans, register credits, verify exam and final‑exam data, and maintain the Nabagest system with student career information. They will also extract and analyse student population data on request, distribute results to relevant departments, and manage the dedicated student‑career email accounts. Supporting students throughout their academic journey includes handling study‑plan changes, badge printing, and assisting with permits of stay, fiscal codes, health insurance, bank accounts and city‑council registrations. The role further covers enrolment and re‑enrolment tasks such as reviewing forms, coordinating with Admissions, archiving documents for international students, and following up on missing paperwork. Finally, the assistant will oversee final‑exam logistics, from study‑plan checks and banner printing to official register generation, grade entry in Nabagest and distribution of diplomas, diploma supplements and official parchments. To be considered, candidates must possess a BA or MA in languages, humanities, administration or a comparable field, and demonstrate a C1 level of English. Proficiency with the Microsoft Office suite is required, with advanced Excel capabilities, including VLOOKUP, pivot tables and data analysis. The employer expects at least six months to one‑half year of prior experience in a similar administrative or student‑support role. Strong customer orientation, high motivation, precision and excellent interpersonal skills are also mandatory. Knowledge of Chinese is mentioned as a plus, not a core requirement. The position offers a range of attractive conditions. It is based in Milan on a full‑time, 38‑hour week with a salary between €24,000 and €26,000, starting in January 2027. Employees benefit from flexible smart‑working arrangements, meal vouchers for on‑site work, unlimited access to LinkedIn Learning, free English courses with native teachers, and a confidential psychological support service. Additional perks include participation in the company welfare programme, exclusive discounts on academy courses, and a collaborative, multicultural team environment. What the role asks for: - BA/MA in Languages, Humanities or Administration - C1 level English proficiency - Advanced Excel (VLOOKUP, Pivot Tables, data analysis) - Good knowledge of Microsoft Suite - 0.5–1 year experience in similar role - Customer‑oriented attitude - Precise and motivated work style - Nice‑to‑have: Chinese language knowledge